Facilities

The Experium

The TNO Usability lab offers a flexible number of rooms which can be arranged as needed (for individual, parallel or group-software testing purposes). The rooms are connected via a computer network, and a routing system for all audio and video signals. From the observation room user behaviour is monitored and recorded via a video system. The duration of a usability test varies from several days to several weeks depending on the number of participants, the test scheme and whether or not participants are tested simultaneously.

The main hall	An observants room

Tools

For video analysis, the Observer software is available. Statistical analysis is typically done using statistical software packages. For specific tests an eye-tracker can be employed.

Participant with eye-tracker	Eye-track analysis

Remote testing

The test tool TIATO is developed by TNO for task and question provision, and logging of interaction. TIATO can also be used for remote testing of Web-usability (i.e. testing via Internet).

TIATO tool